Privacy Policy
Our Privacy Policy.
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1. Introduction
We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data. By using our services, you agree to the terms outlined in this policy.
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2. Use of Cookies
We only use functional cookies that are necessary for the operation of our website and services. These cookies help ensure smooth user experience, authentication, and system security. We do not use tracking or marketing cookies, nor do we share cookie-related data with third parties.
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3. Collection of Personal Information
We collect personal information in accordance with our business operations. This data is gathered during the onboarding process and through your interactions with our platform. We ensure that all data collected is necessary for providing our services efficiently and securely.
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4. Data We Collect
Based on our onboarding process, we may collect the following types of personal data:
- Identity Information: Full name, government-issued ID, business registration details.
- Contact Information: Email address, phone number, registered business address.
- Authorized Representatives: Details of individuals authorized to act on behalf of a company or client.
- Verification Data: KYC (Know Your Customer) verification documents.
- Payment and Billing Information: Credit check reports if payments are made on a monthly basis.
- Operational Data: Communication preferences and transaction history related to our services.
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5. Usage of Personal Data
We use collected data for the following purposes:
- Account Setup and Verification: Ensuring that all users are authenticated before accessing services.
- Service Provision: Delivering and maintaining our integration services efficiently.
- Communication: Notifying clients about important service updates, support issues, or contract renewals.
- Regulatory Compliance: Ensuring adherence to financial and security regulations.
- Fraud Prevention and Security: Protecting against unauthorized access, fraud, and cyber threats.
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6. Maintenance of Records
We maintain records for as long as necessary to fulfill our contractual obligations, comply with regulatory requirements, or resolve disputes. We implement robust security measures to prevent unauthorized access to stored information.
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7. Disclosure of Personal Data
We do not share, sell, or distribute your personal data to third parties without your explicit consent, except in the following cases:
- Legal Compliance: If required by law, regulatory authorities, or to protect our legal interests.
- Service Providers: In cases where third-party providers are required for operational support (e.g., payment processors), such parties are contractually bound to ensure data confidentiality.
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8. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your stored personal information.
- Correction: Update or amend inaccurate information.
- Erasure: Request the deletion of your data, subject to regulatory obligations.
- Objection: Opt-out of certain data processing activities where applicable.
To exercise any of these rights, please contact us at [email protected]. -
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any modifications will be communicated through our official channels. We encourage you to review this policy regularly to stay informed about how we handle your data.